Contact us

Use the below enquiry form if you need to contact FSANZ. You can also subscribe to our newsletters and alerts. If you have a complaint about food quality, safety or contamination, please contact your local food regulatory authority.

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Contact details

Our contact hours are Monday to Friday, 9am to 5pm (AEST/NZST), excluding public holidays. 

Australia

Phone: +61 2 6228 8226

Post
PO Box 5423
Kingston ACT 2604
Australia

Office
Level 4
15 Lancaster Place
Majura ​ACT 2609

New Zealand

Phone: +64 4 978 5630

Post
PO Box 10559
Wellington 6140
New Zealand

Office
Level 2, Pencarrow House
1 Willeston Street , Wellington Central
Wellington 6011

Email enquiries

​​Food Standards Australia New Zealand (FSANZ) received thousands of enquiries a year. Some of these enquiries are complex and will take time to address. We'll do our best to get back to you as soon as possible.

The following enquiries should be directed to other agencies:

Use the below enquiry form for general, non-urgent enquiries related to the work of FSANZ

Enquiry form

Food recalls (Australia)

If you are a food business wanting to conduct a recall, please use the following contact details:

State and territory food recall contacts Food recalls New Zealand

Media enquiries

Media releases

Food regulatory agencies

If you have a complaint about food quality, safety or contamination, or want information on food business permits or licenses, you will need to contact local food regulatory agency. See contact details below. 

Food regulatory contacts

Subscriptions

Sign-up to Food Standards News, Food Recall Alerts and Notification Circular emails.

Subscription form

Social media

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